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Dot wrote:If a Factor got quotes for a job in a communal area do residents still have to pay if work isn't up to scratch?
The Egg Man wrote:Then contest it. If nothing else you might make the factor reconsider using that firm again.
Edited to add. Some firms appoint contractors on a 3 or 5 year basis on the supposed grounds it mitigates the cost of tendering each and every piece of work. Some contractors treat this a medium term opportunity to print money. Commercial factors typically apply a % uplift 'admin' charge and so aren't especially bothered about this.
The Egg Man wrote:Dot wrote:If a Factor got quotes for a job in a communal area do residents still have to pay if work isn't up to scratch?
I disagree with Delmont to an extent. The only person/ body obliged to pay a contractor for work done is the one who instructs the work and only then if they are happy with the standard of the work.
If, as Demont says, you can prove the work isn't up to scratch, you have an arguable defence.
Dot wrote:If a Factor got quotes for a job in a communal area do residents still have to pay if work isn't up to scratch?
Sunflower wrote:Dot wrote:If a Factor got quotes for a job in a communal area do residents still have to pay if work isn't up to scratch?
Notwithstanding any of the previous answers...
Factors won't even start any work until everyone has paid their share of the quote. Or the cost falls below some level that can be covered from the float payments. So the question of not paying because the work is unsatisfactory doesn't arise. The horse has already bolted. Trying to get anything done about a job that's already been paid for is just a recipe for mutual incomprehension and screaming frustration.
RDR's factor's obviously right (as well as irrelevent) that they can't supervise every contractor, but it's a huge defect in the whole factor/contractor/owner loop that there's no mechanism for work to be signed off before it's paid for.
Delmont St Xavier wrote:Actually you are correct to a point - when it is a commercial factor the work will not generally commence until 'monies paid up front' but as is the case with our new factor who is a 'social housing provider' they will instruct repairs if necessary and then gather in the monies.
delmont St Xavier wrote:If anyone is inspired to change from commercial to social and needs help - only too willing to lend a hand.
Sunflower wrote:Delmont St Xavier wrote:Actually you are correct to a point - when it is a commercial factor the work will not generally commence until 'monies paid up front' but as is the case with our new factor who is a 'social housing provider' they will instruct repairs if necessary and then gather in the monies.
That is really interesting - not least because the commercial factors routinely brush off objections to the way they do things by saying 'We're not a bank'. As well as being a mega-incentive to change to the other kind, the fact that there are factors who can do things differently makes a powerful argument for the commercial factors to change their ways.
(I am wondering how they manage to bridge the gap between the contractors being paid the the owners all coughing up?)
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