Dexter St. Clair wrote:RDR wrote:Reliability is a big factor as well.
No point of me using public transport if it simply doesn't turn up or is delayed and I've a number of calls to make.
A bigger problem with the trains I think, though.
Reliability
Scotrail
Thanks, that's interesting.
Depending on which set of figures you take and puncuality can be as bad as simply not turning up if you have an onward connection, and given the number of services Scotrail runs, then an average 9% of their services that don't run to time in Strathclyde is an awful lot.
Did you read the exclusions from the stats as well? Sounds like they can also not put a number of issues into the overall stats if they use the exclusions reasons.
A quick check on the 'Worst' Glasgow site, though doesn't suggest they publish comparable stats, unless there is some bus industry standard that I'm not aware of.
As an aside I think the airline industry is even worse but it never gets the focus on lateness that trains and buses do.