by tedmaul » Tue Jan 06, 2009 2:05 pm
There was good and bad in the old system. The bad, as I said, was that one had to rely heavily on the largesse of your local manager. The good was that more decisions were taken based on personal circumstances and knowledge. It was a delicate balance and somewhere along the way the balance was lost in certain institutions. Too many banks seem to have forgotten sound financial principles - like mortgages based on certified multiples of income - in the haste to be more friendly to customers.
There's a story that when Barclays first introduced the Barclaycard in 1967, they sent invitation letters to a select group of elite customers. The following morning, the bank was inundated with these irate customers clutching their invitation letters. They had regarded it as insulting that the bank considered them in need of credit. Changed days!
The era of cheap credit gave people a false impression of the value of money and the nature of credit. The money expert Alvin Hall was always amazed at the number of people who regarded the unspent amount on their credit card as 'savings' rather than, in reality, potential debt. Too many people got into a false mindset and not even I would blame the government or banks entirely for it. A wake-up call was needed for them and it's arrived.
A lot of good will come from this 'crisis' though not everyone will have a happy outcome, I admit.
Jim Hacker: "Are you saying that winking at corruption is government policy?"
Sir Humphrey: "No, no, Minister. It could never be government policy. That is unthinkable. Only government practice."